Last Update February 2020
FTrack.vn (“we”, “us” or “our”) respect your privacy. We are committed to safeguarding your privacy and protecting your information against unauthorized use.
This Policy applies to the processing of personal data by CPM Vietnam. Please note that separate policies apply to the processing of personal data by CPM Group and our branded partners in the European Union (EU) and the UK and other jurisdictions where our companies operate.
This Policy explains our approach to any personal information that we might collect from you using this website (the “Site”) and any personal information about you we might collect/process in other situations or interactions with us, and the purposes for which we process your personal information.
This Policy will inform you of the nature of the personal information about you that is processed by us and how you can exercise your rights. This Policy is intended to assist you in making informed decisions when using the Site or otherwise providing personal information to us or in other situations where we may process your personal information.
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:
- sending an e-mail to: info@ftrack.vn
- calling us on: +84909 978 621
- sending a letter addressed to: Floor 12, Rosana Building – 60 Nguyen Dinh Chieu, Dist. 1, HCMC, Vietnam
When we talk about personal data we mean any information which relates to an identified or identifiable living individual. Individuals might be identified by reference to a name, an identification number,location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance. Categories of personal data we may collect and process about you include:
- contact information (e.g. name, physical address, telephone number, email address);
- your date of birth;
- information about your employment or education history;
- information for hiring talent and human resources (e.g. work eligibility status, financial account information, government-issued identification information or dietary requirements);
- any additional data that may identify you which you submit to us.
For more information about the personal data we collect please refer to the HOW WE USE PERSONAL DATA section below and the OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES section
Our primary goal in collecting personal information from you is to:
- verify your identity;
- help us improve our products and services and develop and market new products and services;
- carry out requests made by you on the Site;
- investigate or settle inquiries or disputes;
- comply with any applicable law, court order, other judicial process, or the requirements of a regulator;
- enforce our agreements with you;
- protect the rights, property or safety of us or third parties, including our other clients and users of the Site;
- provide support for the provision of our Services; and
- use as otherwise required or permitted by law.
We set out in more detail below the specific ways in which we may use your personal data
- All Service Enquiries.
For more information click here.
- Client Administration.
For more information click here.
- Recruitment.
For more information click here.
- Marketing communications.
For more information click here.
- Contact Databases.
For more information click here.
- Business administration and legal compliance.
For more information click here.
- Visiting our premises.
For more information click here.
Please note, the types of third parties we share your personal data with set out above is non-exhaustive and there may be circumstances where we need to share personal information with other third parties in order to operate our Sites and to provide our services.
We may share your personal information with any of our group affiliates, or with our agents, partners, clients, contractors, professional advisors or government or regulatory bodies for the following purposes: (a) provide our services to clients or otherwise receive assistance in processing transactions; (b) fulfilment of requests for information, receiving and sending communications, updating marketing lists, analysing data; (c) provision of IT and other support services; (d) to facilitate the operation and effective management of our group of businesses; (e) comply with a legal obligation or in connection with a legal claim or dispute or to otherwise protect our legal rights; (f) assistance in other ancillary to the operation of tasks, from time to time. Our agents, partners and contractors will use your information to the extent necessary to perform their functions.
We will not sell your personal information to other companies and we will not share it with other companies for them to use without your consent, except in the circumstances listed above or in connection with the sale or merger of CPM or the division or office responsible for the services.
We will notify you of any other circumstances where we would share your information on a case by case basis.
Where our use of your personal information requires your consent, you can provide such consent:
- at the time we collect your personal information following the instructions provided; or
- by informing us by e-mail, post or phone using the contact details set out in this Privacy
ANALYTICAL COOKIES
Every time a user visits our Site, web analytics software provided by a third party generates an anonymous analytical cookie. These cookies can tell us whether or not you have visited the Site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the Site. Unless you have previously downloaded content or subscribed to one of our newsletters on our Site, these cookies cannot be used to identify individuals, they are used for statistical purposes only. If you have previously subscribed or downloaded content from our site, we will know the details you gave us for this, such as name and email address.
Cookies used include:
Google Analytics
The expiration date is varying on different analytics tools between 1 and 3 years
User data tied to cookies and advertising IDs is also used to detect and prevent ad fraud and ensure that users don’t see ads that they’ve blocked in the past. In these cases, or in cases where Google stores this data on behalf of its customers (e.g. in Google Analytics), data may be stored for periods longer than those specified above.
SOCIAL MEDIA COOKIES
Social Media providers use electronic tools including ‘Cookies’, ‘Social Plugins’ and ‘Tracking Pixels’ to track your browsing habits, likes and social interactions across the internet in order to build up a profile about you. We enable these on our site to facilitate social sharing.
The expiry date for Twitter and LinkedIn cookies is 30 days and 90 days for Facebook cookies.
Click here for more information on our cookie policy.
We provide you with reasonable access to the personal information maintained about you. We also provide you with a reasonable opportunity to correct, amend or delete the information where it is inaccurate. We may limit or deny access to personal information where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of third persons would be violated.
We generally offer you the opportunity to choose whether your personal information may be (a) disclosed to third-party controllers or (b) used for a purpose that is materially different from the purposes for which the information was originally collected or subsequently authorized by you.
Our Sites contain links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Policy no longer applies.
We hold your personal information only as long as we have a valid legal reason to do so, which includes providing you with the services you have requested, meeting our legal and regulatory obligations, resolving disputes and enforcing our agreements.
The length of time for which we keep different types of personal information can vary, depending on why we originally obtained them, the reason we process them and the legal requirements that apply to them.
If any personal data is only useful for a short period (e.g. for a specific marketing campaign or in relation to recruitment), we will delete it at the end of that period. Please note that if you are an unsuccessful candidate we may keep your information for a short period.
If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list so that we know not to send you further marketing communications in the future.
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.
We may make changes to this Privacy Policy from time to time.